Shipping Policy
SHIPPING WORLDWIDE
Free shipping on orders US$119 and over, excluding Alaska, Hawaii, US Minor Outlying Islands and Canada
Total Delivery Time = Processing Time + Shipping Time
The Processing Time usually takes 3 - 7 business days
Standard Shipping Information:
|
Country
|
Standard Shipping Time
|
Cost
|
|
|
Order On US$119 And Over
|
Order Under US$119
|
||
|
United States
|
8-15 business days
|
Free |
US$8.99+
|
|
Canada
|
10-20 business days | US$9.99 | US$9.99+ |
|
United Kingdom
|
10-20 business days
|
Free |
US$9.99
|
|
Spain
|
10-20 business days | Free | US$9.99 |
|
France
|
10-20 business days | Free | US$9.99 |
|
Italy
|
10-20 business days | Free | US$9.99 |
| Germany | 10-20 business days | Free | US$9.99 |
|
Australia
|
10-20 business days | Free | US$9.99 |
| Rest of World | 10-20 business days | Free | US$9.99 |
Fast Shipping Information:
|
Country
|
Fast Shipping Time
|
Cost
|
|
United States
|
6-12 business days
|
US$15.99+
|
|
Canada
|
7-15 business days | US$13.99+ |
|
United Kingdom
|
7-15 business days
|
US$13.99+
|
|
Spain
|
7-15 business days | US$13.99+ |
|
France
|
7-15 business days | US$13.99+ |
|
Italy
|
7-15 business days | US$13.99+ |
| Germany | 7-15 business days | US$13.99+ |
|
Australia
|
7-15 business days | US$13.99+ |
| Rest of World | 7-15 business days | US$13.99+ |
Important Notes
- Your order may be shipped in different packages, please don't worry if you didn't get all items in the first package, we must ship other items in other packages.
- Postal deliveries: If you haven’t received your package based on the above estimates, please contact us and we will provide a delivery deadline and then offer a solution.
- All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.
- Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Regular service resumes immediately after each holiday.
- It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
- Halogal ships all packages from our warehouse and distribution center.
- Halogal may have to verify payment and order details before processing your order.
- If you have any questions, please contact us, we'll deal with them as soon as possible.
- Total Delivery Time = Processing Time + Shipping Time
- We don't charge any taxes on any country, but duties assessed by customs are the customer's responsibility. In most cases, it rarely occurs duties.
- For order that contains Pre-Order items, will be delivered on the date stated in the description of the items.
- We may ship your order with separate packages, items that have inventory will be shipped first.
What is the item processing time?
After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with an average processing time of approximately 3-7 business days; However, it can also be affected by the item's stock status. If your order includes hot items experiencing stock availability issues, the order can take between 5-10 business days to process.
Shipping Status
You will receive an email informing you that the order has shipped. The email will include a tracking number. Information about any back-ordered or canceled items will be included in a separate email. You can also check the status of your order by logging into My Account. Click "Order History" to review the order status and obtain a tracking number.
Delivery Method
Standard Shipping: ePacket, EMS, USPS
Fast Shipping: DHL, YunExpress, JCEX