Returns & Refunds
If there is an issue with the product received, we accept returns up to 30 days after the date of delivery.
⒈We do not provide prepaid return labels for returns. The cost of shipping on returned items is at your expense and non-refundable.
⒉Please contact us first, and then we will offer you the returned address. We will not be responsible for your missing parcel if you send it back without contacting us before shipment.
⒊Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.
⒋You should use a trackable shipping service.
⒌The following items cannot be returned: personliazed clothes, bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories.
⒍The buyer bears the handling fee for the refund.
⒎The original shipping fee and insurance are non-refundable.
⒏The refund will be issued within 3-7 business days after receiving the returned package.
Please report missing, damaged, or defective products within 30 days after the delivery date, together with pictures or video proof.
After confirming, we will replace it for you after you return it back.